February 14, 2014 - Long-Term Care Ombudsman Partners with Harmar Place on Person-Centered Best Practices

The region’s Long-Term Care Ombudsman program has partnered with Harmar Place Rehabilitation & Extended Care to highlight the importance of care that is person-centered. The opportunity will highlight the importance of listening to residents who live in nursing homes and developing care plans that focus on individuals’ preferences.

“The person-centered care initiative across the region has been met with some great enthusiasm and led to the implementation of a variety of innovative practices,” said Kim Flanigan, Ombudsman Program Director for the Area Agency on Aging 8. “We are thankful for the partnership with Harmar Place and look forward to sharing their best practices. We have seen some great successes in the region as we've worked hard to 'de-institutionalize' nursing homes," added Flanigan. "We are excited about the changes that facilities like Harmar Place are making and the residents are too! All this work is too good not to share with other facilities across the 8-county region and with leaders across the state." 

Person-centered care is about finding a decent and kind way to serve older adults that makes their lives and the lives of their caregivers more meaningful, a common-sense approach to care at a nursing home and to enriching the lives of those that live and work there. The Harmar Place partnership will focus on foundational practices outlined by The Pioneer Network in engaging staff in individualized care. Best practices and lessons learned in the pilot will then be shared with nursing home administrators and leaders across the 8-county region in southeast Ohio.

“Harmar Place is very happy to partner with the Long-Term Care Ombudsman program. We believe that sharing our ideas and practices for person-centered care will be a great advantage to our residents at Harmar Place,” said Denise Thacker, Director of Admissions & Marketing. “The staff is excited about the changes that are already in place and look forward to becoming more involved in the development of the program.”

The core values of person-centered care are: choice, dignity, respect, self-determination and purposeful living. The Ombudsman Program serves consumers of long-term care services, including the residents living in 23 nursing homes, two county homes,  eight adult care facilities,  eight residential care facilities, home care consumers and other interested parties in the eight-county area.  To learn more, call the Area Agency on Aging 8 at 1-800-331-2644 or visit

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