How do I get a copy of an itemized bill?
You may call the business office at 740-374-1413 and an itemized bill will be sent to you.
Will Memorial Health System accept my insurance?
MMH accepts Medicare, Medicaid and other major insurance carriers. Please contact your insurance company or employer for the specific requirements of your plan.
Will Memorial Health System bill my insurance company(ies)?
Yes, as a courtesy to you, MMH will send a claim to your insurance company(ies). If we do not receive payment within 45 days, we must look to you for payment of the bill. Your insurance policy is a contract between you and your insurance company. Communication with your insurance company is highly recommended.
Does Memorial Health System accept credit cards?
Yes. Visa, Mastercard and Discover are accepted forms of payment. You may also pay by cash, check or money order.
How can I check the status of my account?
If it has been at least 30 days since your date of service, contact your insurance carrier for claim status. After speaking with your insurance company, contact the business office at 740-374-1413 if you have additional questions regarding the claim.
What should I do if my insurance company denies a claim?
If you feel the claim was denied in error, contact your insurance carrier for instructions on how to appeal their decision. The business office should also receive an explanation of benefits (EOB) from your insurance company stating the claim was denied. This information will be reflected on your account and you will receive a statement requesting payment in full.
How will I know if my hospital bill has been paid?
Your insurance company should send you an explanation of benefits (EOB) indicating they have processed the claim. The EOB will show any payments made to the Hospital and the amount that is your responsibility. You will receive a statement from the hospital once all insurances have been processed. This statement will reflect all insurance payments, adjustments and the balance remaining. Any remaining balance is your responsibility.
What if I cannot pay my bill?
To set up payment arrangements on your healthcare bill, contact the business office at 740-568-5623 immediately upon receipt of your statement. Call 740-568-5623 to speak with the Financial Counselor regarding MMH payment guidelines.