Marietta Memorial Specialty Pharmacy
The Marietta Memorial Specialty Pharmacy is dedicated to helping patients and providers manage chronic and complex diseases that require specialized therapies and customized pharmacy services.
Specialty pharmacy is different than traditional pharmacies in that we help guide patients through their medication journey to ensure effective, safe, and timely administration. We offer 24/7 support, so you are never alone in your journey. Our goal is to facilitate medication access for specialty medications and work as a financial advocate for our patients.
Our Specialty Pharmacy care team will thoroughly educate you on all medications, including administration techniques, side effects and drug interactions. We will proactively contact you to assist with refill reminders and provide on-going adherence support. We offer fast, free home delivery along with the option of picking up your specialty medication from Specialty Pharmacy location. As a patient of Marietta Memorial Specialty Pharmacy, our priority is helping you live better and stay healthy.
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Our Pharmacy Care Team
Marietta Memorial Specialty Pharmacy’s care team is made up of clinical pharmacists, benefit coordinators, technicians, and patient care coordinators specially trained in your condition.
We are here for you 24/7 to answer questions about your medication or condition. We offer support by:
- Helping you manage side effects
- Reminding you when it’s time for a refill
- Confirming your dosage and medication schedule
- Educating you on how and when to take your medication
- Providing drug administration training
- Making sure you receive your medication
- Addressing treatment concerns
- Answering your questions
Our Services
- Personalized care
- Regular follow-up
- Benefits coordination
- Collaboration with your healthcare provider
- Free delivery and pick-up
- 24/7 support
To begin using our Specialty Pharmacy or to transfer your prescriptions, please contact us at (740) 374-1583.
More than Just a Pharmacy
The Marietta Memorial Specialty Pharmacy is dedicated to helping patients and providers manage chronic and complex diseases that require specialized therapies and customized pharmacy services. Specialty pharmacy is different than traditional pharmacies in that we help guide patients through their medication journey to ensure effective, safe, and timely administration. We offer 24/7 support, so you are never alone in your journey. Our goal is to facilitate medication access for specialty medications and work as a financial advocate for our patients.
Our Specialty Pharmacy care team will thoroughly educate you on all medications, including administration techniques, side effects and drug interactions. We will proactively contact you to assist with refill reminders and provide on-going adherence support. We offer fast, free home delivery along with the option of picking up your specialty medication from Specialty Pharmacy location. As a patient of Marietta Memorial Specialty Pharmacy, our priority is helping you live better and stay healthy.
What to Expect
Benefits Coordination plus Financial Assistance
We are your financial advocates. We will help you every step of the way from insurance authorizations and co-pays to enrolling you in funding assistance programs. Our reimbursement specialists are experts at navigating through financial paperwork and finding ways to help ensure your medications are available.
Timely Refills plus Prescription Monitoring
Our team of clinical experts will contact you about your medications so you don’t experience a lapse in your treatment which could lead to problems. We will coordinate our efforts with your healthcare provider so you experience the best possible outcomes from your therapy
Free Medication Delivery plus Supplies
We can send all medications and supplies you need for your therapy to your home free of charge. Our goal is to make sure you have your medication in-hand so you can start it as quickly as possible and avoid any interruptions in therapy. We want to make getting your medicine easy and convenient for you.
Providing Care for Specialized Disease States
- Asthma & Allergy
- Ankylosing Spondylitis
- Atopic Dermatitis
- Autoimmune Disorders
- Cancer
- Crohn’s Disease
- Cystic Fibrosis
- Endocrine Disorders
- Enzyme Deficiencies
- Growth Hormone Deficiencies
- Hemophilia
- Hepatitis
- HIV-AIDS
- Infertility
- Irritable Bowel Disease
- Multiple Sclerosis
- Solid organ Transplant
- Osteoarthritis
- Psoriasis
- Psoriatic Arthritis
- Pulmonary Arterial Hypertension (PAH)
- Rheumatoid Arthritis
- Ulcerative Colitis
Frequently Asked Questions (FAQ)
What is the Marietta Memorial Specialty Pharmacy Program?
This program provides specialty medicine and personalized support to help you manage your condition so you can live better and stay healthy.
What is a specialty medicine?
A specialty medicine is one that:
- Needs extra attention from your health care team
- May treat a rare, serious, or chronic condition
- May be expensive
- May be given by mouth or by injection
Why do I need a specialty pharmacy?
These complex and costly medications:
- Usually require special handling and storage
- Have side effects that need to be monitored by a trained pharmacist
How can I contact the Marietta Memorial Specialty Pharmacy?
- Call us at 1 (888) 506-0031 (toll free) or (740) 374-1583. Our support pharmacist is available 24/7.
- Stop by the Marietta Memorial Specialty Pharmacy and ask to speak to a specialty pharmacist. The pharmacy is located on the 2nd floor of the emergency department building.
How much will my medicines cost?
Your copay amount will vary based on your insurance plan. We will tell you this amount after we have processed your prescription.
What if my insurance company doesn’t cover my medicine cost?
Our staff works directly with your physician and insurance company to obtain coverage for your therapy. If it is denied, your provider will discuss other options with you.
What if I can’t afford my medicine?
You may qualify for financial help through drug companies or charitable organizations. We will review all options with you. If you meet requirements for a program, we will help you enroll.
Does Marietta Memorial Specialty Pharmacy have access to all specialty medicines that are FDA approved?
Marietta Memorial Specialty Pharmacy is able to provide you with most specialty medicines. If we do not have access to the drug, we will transfer your prescription to a pharmacy that does have access. We will have the new pharmacy contact you.
Will my insurance company let Marietta Memorial Specialty Pharmacy fill my prescription?
The Specialty Pharmacy is contracted with most insurance companies. sometimes your insurance will require the use of another pharmacy. In these instances, we will transfer your prescription and have the new pharmacy contact you.
Will you ever substitute my medicine with another?
From time to time it is necessary to substitute generic drugs for brand-name drugs. This could occur because of your insurance company guidelines or to reduce your copay. If a substitution needs to be made, a member of the specialty pharmacy staff will contact you.
Will Marietta Memorial Specialty Pharmacy ever call me?
Prior to receiving your specialty medicine, you will need to speak with a member of our team. We are not allowed to set up a delivery for medicines without speaking to you in advance. We will call you to:
- Discuss your prescription and copay amount
- Set up the deliver and refill instructions
- Verify prescription insurance information
- Obtain documentation of your income to enroll you in a program for financial help
- Counsel you on your medicine
- Tell you that the prescription must be transferred to another specialty pharmacy
- Notify you of any FDA recalls of your medicine
When should I contact your pharmacy?
You should call the Marietta Memorial Specialty Pharmacy if:
- Your address, telephone number or insurance information has changed
- You have any questions regarding the status of your prescription
- You have concerns about how to take your medicine
- You would like more information about your therapy
- If you suspect an error in shipping or dispensing has occurred
- If you suspect your medicine has been recalled by the FDA
You should also contact us with any other questions or concerns. Our staff is happy to assist you with your specialty pharmacy needs, including:
- Working with another specialty pharmacy to get your medicine delivered
- Helping you get access to medicines during an emergency or disaster
- Providing you with tools to manage your therapy, including educational materials, injection training, and consumer advocacy support
How do I refill my medicine?
You can request a refill by calling 1 (888) 506-0031 (toll free) or (740) 374-1583. You can request a refill at any time, but please give us a five-day advance notice to address any problems that may have arisen since the last time it was given.
What should I do if I have side effects from the medicine?
- Call 911 for any serious or life-threatening situation
- Call the Marietta Memorial Specialty Pharmacy for non-emergency problems.
Can I return my prescription?
Most prescription medicine cannot be returned to the pharmacy. Please call us and we can tell you if your medicine can be returned and credited. Also, if you suspect your medicine is defective, please call us and we will see if a new medicine can be sent to you.
How do I dispose of unused medicine?
For instructions on how to properly dispose of unused medicine, visit fda.gov or contact Marietta Memorial Specialty Pharmacy.
